Shipping policy
Shipping & Local Pickup Policy
MUMblings LLC | Denton, Texas
Effective Date: November 8, 2026
At MUMblings, we make ordering professional DTF transfers easy and convenient. Customers can choose local pickup at our Denton, Texas location or shipping within the United States.
1. Production & Processing Times
All DTF transfers are printed to order.
Production times may vary depending on order volume, artwork requirements, equipment availability, and other production factors.
Estimated turnaround times, when provided, refer to production time and do not include shipping transit time.
Production begins after payment is received and the order and submitted artwork are ready for printing.
We strive to complete orders as quickly as possible. However, production estimates are not guaranteed delivery dates unless expressly confirmed by MUMblings in writing.
We will notify customers of significant delays and provide updated estimates when available.
2. Local Pickup
Local pickup is available at no additional charge.
MUMblings LLC
608 E. Hickory Street, Suite 108
Denton, TX 76201
Customers selecting local pickup will receive a notification when their order is ready.
Please wait until you receive your pickup notification before visiting the store.
Pickup is available during our posted business hours or at another time arranged and confirmed by MUMblings.
Please have your order number or confirmation available when picking up your order.
Orders will be held until pickup arrangements are completed. If an order remains unclaimed, MUMblings may contact the customer to arrange pickup or shipping.
3. Shipping
MUMblings offers shipping to addresses within the United States.
Available shipping methods and applicable charges will be displayed during checkout.
Shipping costs are calculated based on the available shipping method, package details, and delivery destination.
Shipping transit times are estimates provided by the carrier and begin after the completed order has been shipped.
Production time and shipping transit time are separate.
Shipping estimates are not guaranteed delivery dates unless expressly stated.
4. Shipping Confirmation & Tracking
When your order ships, you will receive a shipping confirmation notification.
Tracking information will be provided when available through the selected shipping service.
Please allow time for carrier tracking information to update after shipment.
5. Incorrect Shipping Addresses
Customers are responsible for entering accurate and complete shipping information during checkout.
If you notice an error in your shipping address, contact MUMblings immediately.
We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once a package has been transferred to the carrier.
Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.
6. Lost, Delayed, or Damaged Shipments
Once an order has shipped, delivery may be affected by carrier delays, weather, holidays, or other circumstances outside our reasonable control.
If your order is delayed, lost, or arrives damaged, please contact MUMblings so we can help investigate the issue and determine an appropriate resolution.
For damaged packages, please retain the original packaging and take photographs of the package and affected transfers.
If your order arrives damaged or defective, please report the issue within 3 calendar days of delivery whenever possible, as described in our Return & Refund Policy.
Nothing in this policy limits any rights or remedies available under applicable law.
7. Same-Day & Expedited Orders
Same-day, next-day, or expedited production may be offered when production capacity allows.
These services are subject to availability, applicable order cutoff times, artwork readiness, and any additional charges disclosed before purchase.
Expedited production is not guaranteed unless specifically confirmed by MUMblings.
Expedited production does not automatically include expedited shipping.
8. Order Changes & Cancellations
Customers may request a full refund if an order is canceled before production begins.
Once production begins, custom DTF orders cannot be canceled or refunded due to a change of mind.
For additional details, please review our Return & Refund Policy.
9. Contact Us
For questions regarding production timelines, local pickup, shipping, or order status, please contact MUMblings through the Contact page on our website.
Please include your order number when contacting us about an existing order.